Our decentralized IT architecture, consisting of modern high-performance hardware is deployed across multiple continents. This ensures fast applications even under load.
Every project and every application has different technical requirements. One application needs a lot of traffic, the other one is computation-intensive, because it runs data controlled. To ensure that all developed applications run smoothly, our engineers analyze the IT resources required in real-time and make them available in a flexible manner.
Thanks to our long-standing cooperation with multiple certified carrier-neutral data centres, we can offer you dedicated stable hosting designed for guaranteed speed and power.
We optimize the infrastructure individually and ensure that performance-heavy services can be outsourced at any time. Depending on the customer, our infrastructure is built redundantly on several certified data centers in order to be able to offer scalability of the highest quality.
We offer our enterprise customers guaranteed geo-distributed high-performance DDOS protection against large-scale complex and sophisticated attacks up to 1.5tb/sec. Thanks to our engineers and partners, a team of specialists is available to you to ward off possible attacks 24-7 at any time.
It's important to us that everything runs stable.
„We go through a multi-stage analysis procedure to find the optimal IT hardware before launching a project. It is important to analyze the exact requirements in advance in order to identify weak points. This allows us to optimally design the architecture of the racks in the certified data centers. It is important to be able to scale applications to multiple servers afterward.“ - Senior System Engineer, VOLQIN Ltd.
Some areas are particularly critical and require special protection. We offer SLAs so that these important areas are available anytime and problems are resolved particularly quickly. Below is our SLA for software-based issues. For hardware problems or attacks, we offer individual contracts.
| Time of contact | Response time | Method of contact |
|---|---|---|
| Working Hours | 8 hours | E-Mail, Ticket-System and Phone |
| Outside Working Hours | % | % |
| Time of contact | Response time | Method of contact |
|---|---|---|
| Working Hours | 2 hours | E-Mail, Ticket-System and Phone |
| Outside Working Hours | 12 hours | Basic + Skype |
| Time of contact | Response time | Method of contact |
|---|---|---|
| Working Hours | 1 hour | E-Mail, Ticket-System and Phone |
| Outside Working Hours | 3 hours (Daytime) | Basic + Skype |
This plan includes individual conditions. (e.g. 24-7-365 personal Datacenter support)
We define the requirements and costs of the Service Level Agreement individually for each application and client since these are designed differently and in an emergency different employees and departments be integrated.
Opening hours
Monday-Friday
09:45am-04:00pm (UTC+3)
(Not including holidays)
Daytime
08:00am-24:00pm (UTC+3)
We categorize the different problems according to size (small/large) and priority (critical/important/unimportant). For further information please contact us.
Are you interested or would you like to know more about us? Write us a message, call us or visit us in person directly.